The Real Estate Regulatory Authority (RERA), Rajasthan, has disposed of almost 89.83% of the complaints received by the customer this year.

Rajasthan RERA disposed of 90% complaints from home-buyers this year

The Real Estate Regulatory Authority (RERA), Rajasthan, has disposed of almost 89.83 % of the complaints received by the customers this year.

This state is at the third position in the country to resolve the problems of the home-buyers. An official said, “The Rajasthan RERA received 1,484 complaints till Diwali, which were redressed by the authority.”

After the enactment and implementation of the Real Estate (Regulation and Development) Act, 2016, over 1,750 projects have been registered under RERA across the state. An official said, “For consumer protection, the regulatory body has made quarterly reports online and transparency in the system is ensured. The prospective buyer can take a comparative decision on buying a property after analysing the quarterly report of projects.”

“After the system was introduced, many people got aware and complained if there was an irregularity. RERA duly heard the complaint and redressed it on time,” the official added.

As per the mandatory provision, the promoter has to upload updates on the RERA website for the project at the end of each quarter on apartments/flats, status updates of each building, floor, internal infrastructure, and common areas construction. Other details, including information on approvals, bank account details, revision in plans, licence issues, permits or approvals for the projects also have to be displayed in a public forum.