Real estate body to revive stalled projects in NCR

Lucknow

After its intervention to restart a stalled housing project in Noida, the Uttar Pradesh Real Estate Regulatory Authority (UPRERA) is now contemplating to help resume operations of other stalled projects in the state.

The UPRERA decided to step in after successful restart of the Jaypee Kalypso Court (Phase-II) project which restarted construction work at the site after a wait of nine years, on September 19 as UPRERA facilitated conciliation between the promoter and the allottees.

As per the UPRERA sources, NCR region has witnessed many projects slipping into a limbo making it miserable for the buyers who end up making a huge investment for a house of their own but the projects get delayed as the builders often fail to fulfil commitments made to homebuyers.

According to Rajive Kumar, chairman, UPRERA has been successful in resolving the dispute and restart a stalled project. “Jaypee Kalypso Court project of Jaiprakash Associates Limited has been the first such project that UPRERA had taken up for revival and now the promoter has commenced construction work on the project” added Kumar.

Not only NCR, but the regulatory authority is planning to extend this approach to various other districts also in the state where projects are stalled either due to an impasse between the promoter and the homebuyers or the completion date, as declared by the promoter, has lapsed, including the one-year extension permissible under Section 6 of the RERA Act.

In Lucknow, several housing projects of private developers are stuck for several years. Allottees in the state capital want RERA to intervene to restart these pending projects.

According to RERA officials, based on the audit done by consultant Currie & Brown, it has come to light that around 40 stalled projects in Gautam Buddha Nagar district could restart with the intervention and following conciliatory tactic between the promoter and the buyer. This approach is ideally suited to such projects where the promoter is keen to complete the project but unable to do so either due to expiry of registration of the project with UPRERA or due to differences with allottees.

Source: https://www.newindianexpress.com/nation/2020/sep/22/real-estate-body-to-revive-stalled-projects-in-ncr-2200278.html

Effective Ways to avoid Seepage at Home/ Property

An important step towards a happy life is good health. And good health can only be achieved in a clean, hygienic and healthy environment. Seepage is a very common problem which the majority of Indian Households must have had experienced at some point of time. The moisture and dampness due to seepage can result in fungal and bacterial growth which in turn could cause various allergies and other health-related problems to the occupants of the home.

The effects of water damage on your home as well as health can be far-reaching, and it may have massive damage. Therefore, ensuring that your home / office is free from any possible leakage and dampness has become one of the most important factors to understand and attend.

Some possible reasons for seepage

  • It can happen due to faulty internal plumbing:
    • Leaky drainage pipes or plumbing fittings at home
    • Outflow in the water supply pipes
    • A leakage in the neighborhood property’s internal plumbing (eg – Leakage from Bathroom or Kitchen on the Floor Above.)
  • If a gap exists between the walls of your home and the neighboring building, this would also cause water to seep through.
  • Water dampness and seepage happens when the exterior walls are not plastered properly or due to the use of poor-quality plastering materials. And seepage can also happen through exterior walls from gaps around window frame.
  • Seepage of water through floor tiles in bathrooms/kitchens of floor/flat / terrace above.
  • Poor waterproofing at the time of construction.

Ways to avoid seepage problems in your home

1. Repair cracks on walls

Cracks are among the root causes of moisture in your home. Due to cracks at the external wall, rainwater and moisture will enter the wall surface thereby affecting adjacent / in-house wall surfaces and will weaken the integrity of associated elements. If cracks not treated at the right time, can increase in depth and lead to further deterioration in the affected area. So it is important to fix or repair the cracks to have long lasting homes1.

2. Reduce indoor humidity

Sometimes we choose to dry laundry indoors. Drying it indoors is one of the causes which lead to humidity.

And the kitchen is also a place in home, where steam gets generated due to cooking. One of the easiest way for reduced humidity is to keep your windows regularly opened and home well ventilated. Budget-friendly ways of getting rid of humidity & moisture in your home is by getting installed an exhaust fan, especially in your kitchen, bathroom and other household activity area where water is frequently used. But if you are still facing the problem of humidity, then you also can opt for a dehumidifier. Read How to Control Humidity in Your Home Using a Dehumidifier?

3. Good-quality paints with specific property

If the paint on your wall is of inferior or poor quality, it tends to seep in moisture through concrete, which can damage the exterior and interior walls. This can result in weakening the strength of overall structure of your property and also make it appear unpleasant.

Apart from good quality, it is an important point to keep in mind: interior or exterior areas need a specific type of paint. Different paints have different properties and are formulated for different purposes. For example:  Exterior grade paints are used for exterior areas as they have resistance to cracking and dirt resistance, as well as provide protection from the damage ultraviolet (UV) rays cause.

4. Follow the finishing procedure properly

There are different layers to the final finishing of wall – like plaster, putty, primer and paint. If incorrect procedure followed at any layer like improper curing & poor surface preparation etc for the plastered surface finish at the external wall, then this can lead to cracks or surface damage. Thereby it can lead to a seepage problem, if left unnoticed. So, it is important to follow proper procedures in all layers of finishing.

5. Perform a visual check

Some visual checking that can be performed by a layman are as follows:

  • Check out for water pocket (or can say water getting accumulated) around drain outlet or any pipe blockage in the bathroom / kitchen, etc.
  • Check if any presence of algae or plant growth at exterior walls. The Existence of plants in an external wall or other parts of the building can cause cracks in walls which can lead to moisture intrusion.
  • There are some gaps which need to be sealed –gap around window and door frame; sink installation; AC gas pipe sleeve, drain outlet, gap at tile joints etc. It is important to seal all these gaps to save from the damage to home/property in future.

These checks will give you a basic idea about the moisture intrusion in your home.  In case of any issues, seek the services of a professional expert who would perform a thorough scan of the house using advanced thermal imaging technology2, and recommend an appropriate solution.

Common Mistake while dealing with seepage/ damp problems

Most of the painters or other vendors usually fix the problem of seepage/leakage/wall paint peel off or dampness on the wall simply by applying waterproofing solutions on the affected areas and repainting it again with the paint. This is indeed one of the most common mistakes done to solve the seepage problem of home/property as it will solve the issue temporarily and the problem will occur soon again after a few days. Reason is the root cause of seepage/moisture-related problem has not been fixed well. The very first step to solve the seepage/leakage problem is to find the source of the problem in the property. By employing thermal imaging technology, the source of seepage problem can be found out without damaging the property and can save you from The Invisible Silent Killer.

Our objective of writing this content was to share with you some effective ways to avoid seepage at your home or other property. If you are facing a seepage problem, check for all the possible causes in your house. If you want an expert advice, then damp inspection  using advanced thermal imaging technology can help you by detecting the exact source of this problem which will provide a long-term solution.

Festive Home Cleaning: What’s Your Plan?

It is only a matter of a month. You can hear the footsteps of Navratri, the 9 days of celebration, puja, fasting and feasting, decking up yourself and so on. The defeat of Mahishasura by Goddess Durga signifying the win of good over evil is your reason for celebration. When Navratri / Durga Puja is so near, can Diwali be much far? Ayodhya decked up itself with hundreds and thousands of diyas when Sri Ram returned after defeating Ravana. Keeping the tradition alive, Indian homes are also waiting to get lit up. This particular year, amidst the pandemic situation, we Indians are wholeheartedly waiting for the festive season to make its grand entrance in our lives, right?

We get it that you are ready to embrace the festivals around the corner. But is your house ready? Looking for ideas where to start from? Scroll down to get a picturesque idea of deep cleaning for your house this festive season.

1. Monsoon is retreating! Start with the most important: Damp Removal

The first ‘evil’ that you should get rid of is the damn damp. However sunny and cheery the weather may seem now, it has been drizzling for days just before it. This surely has elevated the damp condition. So what are your plans? Putting up new wallpaper? – Wrong decision, let us tell you. It will come off any day and only add to your embarrassment. Better, you remove dampness from the walls first and then revive its decor. This will not only benefit the interiors but also your family’s health. In fact, you can consult a professional and try to find out the real cause behind the damp so that a permanent solution can be reached at. This will be your most important step of home cleaning before the festivals set in.

2. Take care of your Kitchen

When we say kitchen, we mean every nook and corner of it. Kitchen safety and sanitation1 is important at any point in time. So, Clean the kitchen cupboards, the containers, utensils- everything. The biggest evil in the kitchen is grease and oil. This cleaning season calls for attention to all those difficult-to-reach areas including the ceiling borders, junctions of walls, behind the shelves, etc. Dirt and cobwebs accumulate behind the appliances also. Move them from their position and clean those areas thoroughly. The insides of appliances can also be equally dirty. Wash them and if required, get them serviced as well.

3. Planning to Paint?

If you are buying new clothes for yourself why not give the house a fresh coat of paint? You may give only the exteriors a weather-proof coat or give the inside walls a much-needed makeover. But whatever you do, analyse the condition of the walls first. Is it only a case of fading paint due to a long time gap or is it a result of painting defects in your home? Or, is there something more significant behind the flakiness? Know the actual cause behind the problem and then go for a repaint. Take proper precautions, choose the right paint and shade and make your home ready to welcome Lord Ram and the Goddess Durga this festive season.

4. Do not let plumbing create panic

If your finicky fufaji decides to give you a visit this Diwali and a leaky pipe in the bathroom suddenly decides to give way right when he is using the facilities- can you imagine what a nightmare it would be! So before the festive season settles in, completely take care of the plumbing issues in your house. Mend the leaks on pipes, taps etc. Check the cistern once again. At the same time, do a thorough cleaning of the whole bathroom.

5. The dread of drain

You will be fasting during the Navratri days. You will break your fast on a ninth day with delicacies. More sweets and savouries will give off aroma during Diwali and fill the room. But the mood will completely spoil if the stench from the drainage system outside your house invades. Who would want that? So, check all the outlets for any blockages and remove them so that the wastes can be washed away easily.

6. Get rid of wiring worries

When it is the festivals, you are surely going for “let there be light.” There are going to be electrical diyas this year along with LED lights and other decorative lights. So, make sure the wiring system and the electrical set up is in good condition in your house, the circuit breakers are working fine and eliminate any chance of short circuit2 or other electrical hazards.

7. Closet Cleaning

You do need to make space for the new clothes you are buying, right? Trust us, once you decide to give your closet a cleaning, you will be amazed how many items are there in dire need of being discarded. Pull everything down. It is your best scope to dust the entire inside. Make a pile for the ones you decide to give away. For the rest, fold them and stack them in a neat manner.

8. Pooja Room Cleaning

It might be a small corner of your home or an entire room. The place of worship needs to be cleaned up too, especially when it is time to welcome the heavenly deities at your doorstep. Clean out the shelves, wipe the various sized containers clean, dust the places where needed, look for cobwebs behind the photographs or the idols, clean the ashes from incense stick holder-in short, deck up your puja room.

9. Clean the furniture

Regular dusting is not all. See if the wooden pieces need new polish. Change the upholstery, curtains, cushion covers, bed sheets and other furnishings. It is time to push the vacuum cleaner nozzle behind the sofa set. Clean thoroughly, not superficially.

10. Basic Cleaning

Have the doors been making noise? Is there rust on the grills and need a coat? What about the ceiling fan and bookshelf? Well, clean them up. Do away with the unwanted items and organise these parts. Deep clean the mattresses also. Take care of all these and your basic cleaning is done. Do you know what works best? – A room-wise cleaning approach3. Start with the exteriors (if needed and doable) and then move inside – from the living room to each bedroom and so on.

Once done with cleaning, sanitize and disinfect4 every corner your house. Look for the areas that require more attention. Though we may well expect to have a virtual family get together on Diwali this year, our family’s health will always be our priority; so, don’t skip sanitisation and disinfection. Make it a part of your festive home cleaning from now on.

With the pandemic looming large, we need more blessings ushered on us from the gods and the goddesses. It will be apt to welcome them in a clean abode. So, get on with the cleaning spree before the festivities get the better of you.

Have a safe and happy festive season!

Safety Checks Before, During & After Tile Work

Tiles are one of the most popular flooring options used these days. A tile is a thin object usually square or rectangular in shape. Tile is a manufactured piece of hard-wearing material such as ceramic, vitrified, stone, clay etc., generally used for covering roofs, floors & walls.

In addition to the main purpose of strength and durability, tiles also give home a good look. It is easy to maintain & clean, they come in a wide variety of colours & designs that easily intermix with the décor of your house.

Whether you are doing the installation of tiles for the first time or have done it before, installing tiles in your house is a job that needs to be done properly. Tile installation mistakes are hard to cover up and fixing them usually means to rework on it adding extra cost of replacement or repair apart from potential damage to the property.

So, we thought to tell you about the safety check to be kept in mind before, during and after tile work whether in your Home, Office or Shop or any other property.

A. Checks to consider before you start the tile work

  • The first step is to select the type of tile1 to be used in your home. Also choosing the laying type – paper or spacer joint.
  • Prepare the surface in such a way that it must be levelled, sound, clean, dry and free from grease or any other material. Also make sure for adequate slopes towards the drain outlets/ points in areas like kitchen, bathroom, toilet,terrace, roof, etc.
  • Brick masonry and plasterwork of all the room are complete.
  • It is important to make sure all the waterproofing work for wet areas is complete.
  • Check that the plaster is cut above the slab level for skirting.
  • Prepare mortar mix that can be used within 2hrs.
  • Different door material have different thicknesses. Make sure there is enough door clearance kept between the flooring and door bottom or-else the doors will rub against new flooring.
  • Mark the position of taps, bottle traps etc. in toilet before starting the installation tiles on walls.
  • The tiles should be soaked in water atleast for 2 hours before the tile installation.
  • It is better to do a dry layout of tiles, so that you can plan the position of any cut tiles at less noticeable place depending on the requirement.
  • Additionally, if you are renewing flooring, make sure that the previous flooring material is completely removed with no residue left behind. This process should be done carefully without causing any damage to waterproofing and other associated parts.

B. Things to consider during tile work

  • If you are using chemicals/ adhesive for tile installation then strictly follow tile manufacturer’s instructions.
  • Use tile spacers in spacer joint to keep tiles at equal distances.
  • Slope should be checked at the time of laying also, so that it can be corrected at that time depending on the requirement.
  • The mortar bedding should be compacted properly to avoid voids.
  • While installing tiles ensure they are well bonded with the substrata to avoid hollowness2.
  • Do not step over the flooring for at least 24 hours after laying.
  • Tiling work must be cured and fill the joints with grout and clean them properly.

C. Things to be inspected after tile installation

  • Hollowness: One of the important factors to be checked (be it vitrified, ceramic, and others) is hollowness checking to ensure tiles are properly laid. It is mainly an installation problem. But it is very important to check it even after tile installation. The tiles need to be randomly tapped using a tile hollow checker for hollowness. You can understand it more by reading significance for checking and its repair.
  • Grouting: Tile joints have to be properly filled with suitable grouts/ fillers, without any gaps. Always remember to check that the gaps are filled properly between floor and skirting tile. If gaps are not filled properly, then it will create a path for water to seep-in and create dampness/ seepage in associated areas.
  • Cut tiles: Tiles around the plumbing fixtures & electrical face-plates should be cut in proper shapes and the edges should not be visible after fixing of plumbing & electrical fixtures.
  • Damages, chip offs and shade variations: Damages & chip offs have to be checked along with any shade or colour variations. Damaged tiles (like cracked or broken tile) should be replaced to avoid further problems like moisture intrusion or deterioration and Chip off. Shade variation will create an aesthetic problem.

Apart from the above mentioned points, slopes also to be checked after tile installation. If any water pockets occurs in wet areas, then the slope of that area needs to be surely checked. There are various problems related to incorrect slope in wet areas like damp or seepage related issue, fungus issue, strength of flooring & wall surface will get decreased, etc. But, it is better advised to check and correct the slope before installation to avoid extra cost and time lag due to repair.

Conclusion

We hope knowing things to consider or look before, during and after tiling work will be helpful to you. This information will avoid several tiling defects like cracks in tiles, shade variation in tiles, etc. With these points, you are sure to have a quality tile installation that will last for years to come. And if you want advice from a professional, then you can contact home inspection services who can inspect each element of your property. With the help of this service, you will get information about issues and long term solutions for all types of issues or problems in your home/ property at any stage.

K-RERA to penalise realtors for not filing project updates

In a new measure that will ensure compliance of rules by real estate developers, the Karnataka Real Estate Regulatory Authority (K-RERA) has decided to levy penalty on builders for failure to submit quarterly and annual updates.

The Section 11 of the Real Estate (Regulation and Development) Act, 2016 and Rule 15(D) of Karnataka Real Estate (Regulation and Development) Rules, 2017 mandates the promoter to perform certain functions including submission of quarterly updates on the RERA website.

In a circular issued on September 3, the K-RERA said any builder who fails to upload quarterly updates will be levied a penalty of up to Rs 10,000 up to one month of delay and Rs 20,000 per month beyond that.

The delay fees shall be effective from the date of the circular and the promoters shall remit the fees through RERA E-Payment at the time of filing of the quarterly updates as enabled by the Authority on its website, the circular said.

The K-RERA has enabled the facility on its website for online filing of quarterly updates and annual audit for the registered projects.

The K-RERA said it has been observing that many of the promoters are not filing quarterly updates and annual audits on its website within the prescribed time in accordance with Rules 15(D) and Section 4(2)(1)(D), post-registration of their projects.

The Rule 15(D) mandates that a promoter shall upload updates on the webpage for the project, within 15 days from the expiry of each quarter on apartments/plots, garages booked, the status update of each building, floor, internal infrastructure and common areas construction with photographs, details on project approvals received, applied and expected date of receipt, approvals to be applied among others.

The compliance of the new rule, which has come into force from September 3, will enable homebuyers to take a comparative decision on buying a property. Every quarter, the builders are required to submit reports on project status, update, sanctioned plan, details of amenities, facilities that will come up in their project.

Source: https://www.deccanherald.com/business/business-news/k-rera-to-penalise-realtors-for-not-filing-project-updates-883999.html

Check your Home’s Health – A Checklist

It is often said that “home is not a place, it is a feeling.” Owning a house is the ultimate dream of most people as it gives a secure feeling to an individual.

Emotion often affects the home buyer and makes it hard to imagine any problems with their new home. Every year lacs of homebuyers in India take possession of their property without knowing actual issues or defects. But they focus more on locations, rates, facilities, size, etc. before purchasing a home or apartment.

If you have bought a new / used re-sale home or apartment, home inspection becomes very important. A Home inspection ensures everything in the house is functioning properly and identifies needed repairs. Inspection is a significant way to become aware of the areas of the house that can act as a hazard or create problems in the future and also suggest solutions for specific issues. The Home inspection is an essential part that ensures a healthy home for your family.

The homeowner gets benefited from a 360 degree home inspection in the long run. The areas in your home or apartment comprise of Bedrooms, Bathrooms, Living and dining, Kitchens, Balcony, etc. The 7 basic elements in all the areas comprise of a wall, ceiling, floor, door, window, plumbing, and electrical. The checklist of a home inspection is vast and detailed. Let us explain you element-wise checklist of home inspection for Indian home/property in brief for better understanding.

1. Walls

Walls are often ignored by homeowners. Wall is a continuous vertical member used to sometimes transmit load from beam to floor. It plays a significant role in a home. Having Wall Inspection done addresses you errors or issues before they become major problem.Essential points which are checked and generally observed on the wall:

  • Cracks on the wall: Fluctuation in moisture and temperature causes constant expansion and shrinkage of concrete.Various types of cracks in building mostly take place during or after construction.The cracks in building may be structural cracks1 or non-structural cracks depending on its nature. Read The causes of cracks in your house.
  • Defects depending on finish:  As there are different finishes at a different stage of construction. Defects can vary depending on the stage of inspection.  Different finishes can be plaster, putty and paint.
    • General defects on plastered surface are crazing, separation crack at joints, efflorescence and hollowness on plastered surface, Flaking & peeling off plaster, loose plaster, undulation etc.
    • General defects at putty finished wall are Surface damages,undulation,uneven, popping, peeling etc.
    • General defects at paint finished wall are uneven finish,undulation,popping, peeling, discolouration etc.
  • Dampness or Moisture on Wall: Flaking, popping, peeling, discolouration etc are visual signs of moisture. To get it rectified, it is important to detect the source of dampness and moisture through advanced technology. If not treated at the right time, this will lead to further deterioration.

Apart from this, waterproofing is checked in wet areas depending on the stage of inspection.

2. Ceiling

A ceiling is an overhead interior surface of a room or compartment. It can be made of RCC or masonry finish or can be a false ceiling. The Checklist varies depending on the type of material. Unevenness, undulation, crack, and other surface damages are commonly checked in most types. Similar to walls, visual signs of moisture or water stains are checked too in ceiling. Identifying the root cause of stain or other forms of moisture is the important step in dealing with it.

3. Flooring

When you enter your house, flooring is the first element you feel. Flooring adds to beauty of the room. There are various types of flooring materials – tiles, marble, mosaic, Neat cement flooring etc.  Considering very common flooring(tile) , our checklist includes: Checking Hollowness on tile, cracked/broken tile, gap at tile joints, skirting fitted or not, slope at wet areas, etc. These points have their separate significance to check. Like it is necessary to check any hollow tiles present in flooring or dado. If there is any,then it can crack or get damaged on regular use. This can lead to seepage or other moisture-related problems. Similarly, gap at tiles and the incorrect slope will lead to seepage and other deterioration. So, to avoid the major cost and have hassle-free homes & living, it is very essential to check floors properly.

4. Doors

Doors play a significant role in the security of your homes. A door is a gateway and keeping that gateway strong and secure is a key factor in maintaining good home safety & security. Cracks at the frame, the gap between frame and wall, presence of borer or termite, firmness & stability, operation & functioning, alignment, other visual checks etc. are the main pointers in the checklist.  The door is properly inspected for damaged, missing, and uneven fittings.

5. Windows

Windows are very important element for efficiency, security and appeal of your home. Apart from this, Windows provide our homes with light, warmth, and ventilation. Windows connect your home to the outer world. It is very essential to inspect your windows before you move in. Main pointers in the checklist: gap around windows frame, window installation, operation & function issue, window sill height, drip mould at chajja, etc. If there is a gap around window frame (may be due to sealant deterioration or sealant not provided), air seeping in and out of these gaps affects the energy efficiency of your home and also allows the moisture to enter inside the house which can cause severe damage to the property in future. Similarly, Chajja without drip mould may seem like a minor thing but it can let rainwater to enter home and can cause seepage problems and create hassles.

6. Electrical and Fixtures

A proper electric system functioning is an important factor for healthy and safe homes. An electrical inspection implies to detailed inspection of the electrical connections, wiring and basic electrical fixtures installed in your home. Electrical Safety is our first priority during inspection. Key parameters (checklist of our inspection) include:

  • A thorough inspection of the electrical wiring system which includes detailed wiring connection & Wire Gauge.
  • Inspection of each and every switch / socket boards – Operation and wiring.
  • Position of installation of the electrical fan, light points, switch & socket boards.
  • Ensuring a home free of electrical shock & electrical accident, and better service life of electrical equipment along with electrical safety
  • Checking the functionality of RCCB2/MCB3, inadequate wire provision, improper earthling, loose connection, etc.

Apart from this need-based DB / MCB charting (Value-added service that comes with every inspection giving you the exact location of the load distribution from each MCB).

7. Plumbing and fixtures

A plumbing inspection is an important part of the entire inspection process. A professional inspection can save home buyers from future inconvenience and expenses. Taking care of your home’s plumbing system is essential to keeping the clean water flowing in and flushing your home’s waste out. Few pointers of the checklist are – Checking leaky faucets & pipes, blockage in the drain, water pressure, plumbing trap condition, the gap around drain outlet, water draining properly through outlet etc.

Nobody wants to enter a home to encounter leakage, seepage, damps, and other problems regarding moisture.  You can also Check out 7 Plumbing Mistakes in Your New Home.

Apart from the above brief checklist of basic elements, identifying unsafe areas of a home is also important. We can also inspect exterior common areas like lobby area, roof etc. and fire safety depending on the requirement.

Conclusion

With the help of this content, our motive was to create awareness about the brief checklist of the home inspection process. Home inspection can show the true picture of your home/property. It minimizes the risk of your investment by showing you all the shortcomings, so that you get it repaired before it converts into a big problem. Hence, get your home/property inspected to have a safe and healthy home.

Leading Entrepreneur & a Humble Gentleman Mr. Paras Shah. Our Happy Customer.

MACJ – A Buyers Choice has conducted home inspections of around 1500 apartments within couple of years. And serving more than 1000 Happy Customers. MACJ’s objective is to change the way Indian buys a Home, by doing a pre-delivery Home Inspection. So that we get a healthy defect free Home and a much Healthier Life style.

“We are very Satisfied with the Service.” | Ms. Neha Singh

“Thanks Neha Jee for giving us the opportunity to inspect your Home. These Testimonials keep motivating us to strive for the better, and to do the Best. Our Happy Customer, Ms. Neha Singh – Listen to what she has to say about us.